"Very good and knowledgeable agent"
Always available via calls and weekly catch-up that we found very encouraging. Worked for us and tried to ensure we got the best price
"Great agent"
Lee is an excellent agent who worked very hard to get the results that we expected. Thanks to her tireless efforts we achieved the higher end of our expected range and are very happy with the sale price.
"An excellent agent"
Being a company title and also leasehold made this potentially a difficult sale. Every other agent told me to expect at least 10% less than a comparable strata title unit. Not only did Lee disagree with those comments, she sold it for $500,000 more than others said it was worth.
"Review of Burns & Burns"
We were fortunate enough to find the Burns and Burns as our selling agents for our home in St Ives. We were kept up to date with all that was happening. We were treated with the utmost honesty and support. If we had a query about anything a phone call was very quickly answered. We were extremely impressed with the level of professionalism you displayed and your knowledge. We couldn’t speak highly enough of the service we received.
"Excellent Agent – Lee Burrows"
I really can’t say enough good things about the wonderful Lee Burrows. Lee was knowledgeable, approachable, personable, well prepared and endlessly patient and incredibly generous with her time (including mornings, evenings, and weekends over the course of a few months). Lee answered every question my brother and I had and explained every form and every part of the process clearly and thoroughly. Finding an agent in this market was challenging especially for first time sellers, however, after several agents we discovered Lee Burrows. Working with Lee made it as painless and straightforward as possible. Lee listened to what we wanted and worked beyond our expectations to secure the sale price we wanted. Lee has exceptional communication skills but most of all Lee’s caring and compassionate nature makes her one in a million.
"Key Role in a Successful Sale"
Lee was very helpful and professional in all stages of the sale process. Organised the stylist and ensured the property was very well presented throughout the open house period. Managed the final bids and closed the deal at a price slightly over the original price guide. We were very satisfied by all aspects of Lee’s performance.
"Burns and Burns Lee Burrows"
Excellent manner, good follow up during marketing, spot on with her appraisal.
Staggered at hours put in at the open house, Saturday, Sunday, Wednesday compared to others.
The auction was also very professional.
"Professional agent who goes the extra"
We can only say good things about Lee who impressed us not only with her professional approach but also her obvious knowledge of selling real estate. Lee was always willing to communicate with us and help us make our decisions. We were impressed with Lee and Andrew’s willingness to go the extra yard on several occasions and nothing was ever too much trouble. Importantly, we were pleasantly surprised that a real estate agent was willing to approach things a bit differently that helped give us an edge in selling our house. Great to be given the time and to feel your agent really cares. We have no hesitation in recommending Burns and Burns to potential vendors and buyers.
"A sale that exceeded our expectations"
Lee is a dedicated and experienced sales agent at Burns & Burns. Lee has invaluable local knowledge and a sincere passion for the region and its diverse residents.
Lee was truly honoured when entrusted with the sale of our home. She was hard working and committed. Lee & her team exceeded our expectations.
"“Total satisfaction”"
It is with much pleasure that Colleen and I are able to express our total satisfaction with the service extended by your agency when we decided to sell our apartment in Pymble, a decision which after 10 years living at “Avonleigh” was difficult to do, but looking back now, was well and truly justified by the wonderful advice given by the people at Burns & Burns.
After our initial meeting it was obvious Andrew had every confidence in Lee Burrows handling the negotiations which lead to a successful sale. Lee was able to arrange viewing by potential owners at times to fit into our demanding schedule, something that was imperative to our personal needs and comfort.
Lee’s ability to advise on the presentation of our property was carried out in a way that was sympathetic to our established likes, yet were attractive to the well-qualified prospective buyers, who were soon viewing our home.
Both Lee and Andrew were right on the ball when it came to keeping us informed of the sale progress, before long we were moving into our new apartment following a sale acceptable to both vendor and purchaser.
Although it is nearly a year since we moved into our new apartment, we still see and communicate regularly with Andrew and Lee whose professionalism and record is there for all to see and experience.
We both greatly appreciated and enjoyed the pleasant journey with Burns & Burns, who may use this communication in a manner that will enhance their business connections into the future, and hopefully make the job of choosing “the right agent” easier for their prospects.
Sincerely, Colleen and Mike Phegan
"Fantastic Boutique Agency with knowledge and skills"
Extremely professional and has a extremely good knowledge of the surrounding market. Continued to keep you up to date on how everything was going. The contract workers they have to assist in getting the house ready for market were fantastic and also very affordable. Couldn’t of picked a better agent for the sale of our family home. Thank you.
"Review of Andrew Burns"
What really stood out was the Burns and Burns sales process, it really left nothing to chance. Also, the support people you bought in including the photographer and home stylist were both top quality and really added value.
Once the sale commenced we appreciated the feedback that you provided on where we were in the process; people who had visited; and general status of the sale leading into the Auction.
Anne and I always felt very comfortable that you had our best interests in mind, and that with the volume of interested buyers, we achieved the best price. The fact that we didn’t need to go to Auction was a bonus.
Thanks again, and we are very pleased to recommend you and Burns and Burns to any prospective sellers.
